Preface
This site is operated by the limited liability company SIA "Baltic Watches", hereinafter referred to as "Baltic Watches" or the pronoun "we" in various cases.
Company "Baltic Watches" provides the opportunity to order high-quality Swiss watches, evaluate and buy an already owned Swiss watch, as well as provides information about the watch repair services rendered by "Baltic Watches" at the address Jana iela 3-12, Riga, LV-1011, Latvia.
Before using our website, please read the terms of use of this website.
By using the "Baltic Watches" website, you automatically agree to all the terms and conditions of use of this website. Please note that the terms of use are subject to change without a prior notice. In the event you use the Website when the rules have been amended, you automatically acknowledge that you accept the new rules or changes.
Website of Baltic Watches
The company operating the present website is limited liability company SIA "Baltic Watches". The registration number of the said company is 40103984108. Legal address – Jana iela 3-12, Riga, LV-1011, Latvia.
Use of the website
In order to use the website and apply for any of the services included in the website, it is necessary to obtain parental permission if the person is under the age of 13.
Restrictions on the use of the website
By using our website, you automatically agree to cooperate with Baltic Watches to prevent illegal damage or illegal use of the information contained on this website. By using the website of Baltic Watches, you agree to cooperate with our company in order to prevent abusive and suspicious activities that could harm our company.
The information contained in this website may be used in cases not provided for in these terms and conditions only with the prior written authorised permission of SIA Baltic Watches. Without such permission, it is prohibited to use the information posted on the Baltic Watches website in all cases not provided for in the regulations, including by a third-party republishing of the texts, images, videos, graphics or any other information contained on the Baltic Watches website for commercial purposes.
Ownership
The content of the Baltic Watches website is the property of the limited liability company SIA "Baltic Watches". It is forbidden to republish, distribute, copy, send, transmit or upload the information contained on our website and also any other source content on other websites owned by us without our authorised written consent. Writing down or noting down the information contained on our website for personal use is the only permissible exception.
Please be informed that the website of Baltic Watches may also be placed on other websites unrelated to us. We cannot be held responsible for the information contained on these types of websites, as we cannot be aware of all such websites. Your use of such sites is at your own risk.
It is forbidden to change the information posted on the Baltic Watches website by performing any actions on the part of the user of the website of Baltic Watches. Such action is an infringement of our intellectual property rights, which gives Baltic Watches the right to take further action in accordance with the legislation of the Republic of Latvia, qualifying it as a copyright infringement.
Please note that the information is published on the Baltic Watches website with the aim of ensuring that the individual needs of the visitors of the Baltic Watches website are met to the maximum extent.
Consent given
By using the Baltic Watches website, you immediately and automatically grant Baltic Watches the rights to the information you have provided to us through our website, use, reproduce, display, translate, create derivative works from, publish, and display all recommendations, ratings, marks, content, ideas, graphics, and any other information worldwide. Our right to use this information provided by you is permanent and free of charge.
Processing of personal data
By using the Baltic Watches website, you automatically consent to the entitlement and rights of Baltic Watches to process the personal data provided, namely – the collection, input, registration and transfer of personal data to other companies affiliated with Baltic Watches in order to ensure the receipt of the product or service you have requested.
Baltic Watches processes personal data for the purpose of providing services and keeping records of customers.
Data protection provided
Baltic Watches provides protection for our customers' data and website visitors with the support of recognized modern technologies, such as data transmission with SSL encryption.
Taking personal responsibility
Be warned that you bear the risks associated with using the Baltic Watches website. The use of our website is an individual choice of website visitors and customers, therefore each website visitor takes individual and personal responsibility.
We do not take responsibility for the realization of the goals of our customers and visitors to the website, nor do we guarantee the specific results that the visitors of this website plan or anticipate to achieve.
Baltic Watches does not warrant that all information contained on our website is error-free, nor do we guarantee that such errors will be corrected. Please note that the content of our website is not always complete, exhaustive and up-to-date, and the information on the Baltic Watches website is not comprehensive and does not include all information which you want to receive according to your expectations and/or personal goals.
The users of the Baltic Watches website assume full responsibility for all possible and potential losses arising from the use of our website. Baltic Watches cannot be held responsible for any viruses or components of the Internet environment harmful to any smart device or computer that enter the servers hosting or serving this website.
Limitations of liability
Baltic Watches, as well as the company's partners and employees, content and service providers, licensors and agents, are not responsible for any negative effects resulting from the use of this website, including loss of profits and all kinds of pain and emotional stress. Baltic Watches does not accept any liability even if we have been informed of the possibility that such negative effects could occur.
Ownership of services and trademarks
All trademarks, service marks, logos and brands posted on our website are the property of Baltic Watches or any other relevant company, individual or organization, who submitted the relevant data and information. Baltic Watches and all other parties involved in the creation of brands, marks for goods, trade marks and services and logos reserve all rights to use the said information.
Security
When using our website, it is forbidden to use any tools or programs found on the Internet that have the potential to harm and compromise the operation of the Baltic Watches website, including data security.
If the above conditions have been violated in any way, Baltic Watches has the right to report the actions you have taken, as well as you yourself, and pass on information about your data to other web site and system administrators. This is based on the goal of helping other websites successfully resolve incidents that may be related to security issues.
Baltic Watches reserves the right to investigate all security incidents related to the use of our website. Baltic Watches is also entitled to report and pass on information about the suspects to the responsible authorities.
Code of ethic
By posting reviews, you automatically agree to publish only true information. If the facts or allegations in the feedback or reviews are false, such as defamation, rumours, or an assumption that you are not sure is true or not, or that do not correspond to the truth, you agree to report it within the feedback/review.
It is prohibited to post data and information intended to promote other brands in product reviews or feedback. If such a violation is found, Baltic Watches has the right not to publish or delete this type of review.
If we find that the information you have entered is false or misleading, you agree to make the appropriate corrections. In case the review you post is complete misinformation, you should contact Baltic Watches with a request to delete this information.
It is your responsibility to report a potential conflict of interest when posting a review.
When writing a review, you agree to provide only true information so that you do not have to correct the error later.
Ordering products
By ordering a product from SIA Baltic Watches, you agree to pay the price of the product indicated on the website, as well as all applicable taxes and the delivery fee. You agree to provide accurate and complete information when placing an order, and to update it immediately if necessary.
Product warranty
Products purchased from SIA Baltic Watches are subject to a warranty depending on the condition of the products: new products – 24 months, used products – 12 months.
The warranty comes into effect on the date of purchase of the product. In case of a remote purchase, the date of purchase is the date of receipt of the product.
Product delivery terms
The shipping time of the purchased products is 1-3 working days.
In respect of the terms of final delivery of the products, the Buyer can follow information on terms provided by the courier companies Fedex and TNT, which may change depending on the month of the year and holiday workload.
The Seller of the products is responsible for preparing the products for delivery. The Seller is not responsible for any delay in delivery caused by circumstances beyond the Seller’s control, including workload of delivery couriers.
Return of products
The Consumer is entitled to refuse the received products within 14 (fourteen) days from the moment of receipt of the products without providing a reason. The period for exercising the right of withdrawal expires after 14 (fourteen) days from the day of delivery of the products.
To exercise the right of withdrawal, the Buyer must send SIA Baltic Watches a completed clear free-form statement containing information about the purchased products, the Buyer’s name and surname (for natural persons), name, registration number and registered office (for legal entities), phone number, number of bank account, from which the payment for the products was made, and e-mail address.
During the period for exercising the right of withdrawal, the Buyer is entitled to use the products to the extent necessary to check the nature, properties and operation of the products (to the same extent as could be checked before purchasing the products in a physical store). When exercising the right of withdrawal, the Buyer is responsible for the use of the products exceeding the time and manner intended for the purpose of checking the nature, properties and operation of the products. The Buyer is responsible for such use of the products during the period of exercise of the right of withdrawal that is incompatible with the principle of good faith, as well as for the decrease in value, quality and reliability of the products.
After the Seller of the products has received the Buyer’s notice of exercise of the right of withdrawal in accordance with the procedure and within the period provided for in the regulatory enactments, the Seller of the products informs the Buyer thereof. The Buyer must deliver the product and the document confirming the purchase (bank payment order) to the sales/distribution point of the Seller of the products at Jana iela 3-12, Riga LV-1050, Latvia, using postal/courier services or in person, within 10 (ten) days after receiving the respective confirmation from the Seller of the product (courier and/or postal costs will be borne by the Buyer).
The notice of withdrawal to the Seller of the products is to be e-mailed to: info@balticwatches.com.
After receiving the notice of withdrawal, the Seller of the products, without undue delay, but not later than 14 (fourteen) days from the date of receipt of the undamaged, clean products from the Buyer, refunds the amount paid by the Buyer to the bank account specified by the Buyer.
If the products are returned due to the Buyer’s change of mind or in case of an incorrect choice (differences in formats), the Seller of the products is entitled to withhold the shipping costs, and if the products are returned to the Seller of the products on the initiative of the shipping company (the products have not been collected for too long), due to the Seller’s fault (an incorrect mobile phone number has been provided, as a result of which the shipping company could not send the recipient the information to access the products, or the Buyer failed to collect the products on time, etc.), the Seller of the products is entitled to withhold double the shipping costs (for original shipping and return shipping) from the money to be refunded.
Additional information
By using this website, you automatically agree that court instances located in the territory of the Republic of Latvia will be used to resolve disputes.
Be warned that these Terms of Use will be construed and administered in accordance with the laws of the Republic of Latvia. Potential conflicts of law stipulations will not be taken into account. By using the Baltic Watches website, you give your full consent to personal jurisdiction within the Republic of Latvia in the event of a dispute between Baltic Watches and you regarding these Terms of Use.
If any part of the Terms of Use is subsequently found to be unenforceable or revocable due to its illegality, that part will be removed from the overall context of these Terms of Use.
By using the Baltic Watches website, you give your full unconditional consent to the terms of use of our website. The use of the Baltic Watches website automatically means that an agreement has been reached between all parties involved in the implementation of these terms of use.